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I received a gift card and can't activate it. I can't get any customer service because I don't have a TDbank account. what is the activation code? When I go to login, I'm taken to an activation page that does not request a password or pin. I entered the card number, entered the 3 digit pin as the activation code and entered the exp. date to no avail. Your phone help says technical difficulties. This process is ridiculous
Jim, Chesapeake VA
July 13, 2015 05:38:42 PM
In reply to Jim, Chesapeake VA
Hello Jim, and welcome to TD Helps! We're sorry to hear that you're having trouble activating your TD Visa Gift, but we're more than happy to guide you in the right direction.
To activate your TD Bank Visa gift card, please visit here http://bit.ly/1dmtzim to register your card. As it sounds like you're logging into your gift card account for the first time, your initial password is the 3 – digit security code printed on the signature panel on the back of your card. Please remember to change your password after signing in for the first time.
If it's easier for you, you can call our gift card Customer Service 24/7 at 1-888-294-2249 for assistance with registering your card. Please also seehttp://bit.ly/1cIdAj6 for frequently asked questions about TD Bank Visa gift cards.
As always, you are welcome to stop by your local TD Bank Store for assistance. To find out TD Store locations near you, please visit, http://bit.ly/TDStores.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Customer Service Team, Mount Laurel
July 13, 2015 05:41:12 PM