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Louis Joe, Whycocomagh
March 18, 2015 05:34:48 PM
In reply to Louis Joe, Whycocomagh
Thank you for joining us today on TD Helps. We'd be happy to assist you with your loan.
If you are currently enrolled for Online Banking, you will be able to see your account information and balance online.
If you are not currently enrolled for Online Banking and wish to enroll for all your personal accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY. In order to do so, you will need your account number, Social Security number, TD Bank ATM/Debit Card and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact our Banking Specialists 24/7 at 888-751-9000. Upon proper account verification, we would be happy to help get you started.
Another way to get more information about your current loan balance or obtain a payoff is to contact one our dedicated Financial Solutions Group Specialists 24/7 at 1-800-937-5020.
As always, you may visit your local TD Bank Store for more information about your loan account. You can find a listing of TD Bank Stores here: http://bit.ly/TDStores.
If you are inquiring about an Auto Loan through TD Auto Finance, you may contact a TD Auto Finance Representative. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you log-in the online site and access your loan.
We've also noticed that you're writing to us from Canada. We invite you to take a look at the Canadian TD Helps page here: http://bit.ly/1DB9qrD. Their Representatives have answered a similar question to yours that you may find useful. If their reply doesn't cover all of your concerns, feel free to ask them a question by following the previous link.
We hope this helps and have a great day!
Megan K, Mount Laurel
March 18, 2015 05:35:28 PM