Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
if i move to where there is not any td banks what is the correct procedure to close my td bank checking account?
james, atlantic city
February 10, 2018 06:39:20 AM
1 person recommended this |
In reply to james, atlantic city
Good morning, and thanks for coming to TD Helps, James.
We're sorry to hear that you'll be closing your account with us, but we understand, and will be more than happy to help.
Here at TD Bank, there are a couple different ways in which you may close an account, and the method you use can vary depending on the balance in your account.
If your account currently has a zero dollar balance, you may connect with us over the phone, or even send us a secure message, to make your request.
When looking to connect with one of our Banking Specialist over the phone, you may simply dial 1-888-751-9000. By calling this number, you'll reach a Specialist, 24 hours a day, 7 days a week. If you would prefer to send us a secure message with your account closure request, you'll first want to log into your Personal Online Banking by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
When looking to close your account over the phone, or by secure message, please know that the balance in your account must be zero. In the event that your account currently holds a negative balance, we ask that you bring the account back to a zero dollar balance in whichever method you prefer so that you may then connect with us to have the account closed.
If your account currently has a balance, and you're unable to remove the funds to connect with us over the phone or by secure message, you would also have the option of mailing us a signed, written, and notarized request to the following address:
TD Bank, N.A.
Your home Store address
Your home Store telephone number
If you're not familiar with your home Store address or telephone number, please don't hesitate to connect with us, and we'll be more than happy to provide you with this information. Additionally, when mailing in your request, we'd like to recommend that you provide all account numbers so we may issue you a check for the remaining funds in your account(s), as well as your final statement.
We apologize that we're unable to assist you directly with your account closure, James, but we sincerely hope you found this information helpful, and we look forward to hearing from you soon.
Enjoy your Saturday!
Brittany M, Mount Laurel
February 10, 2018 06:40:12 AM