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September 11, 2015 06:09:16 PM
In reply to Mark, Phoenix
Welcome to TD Helps, Mark. We'd be happy to help.
In order to have an authorization released, the vendor will need to send a fax to 856-533-1138.
When you provide them this information, the company will need to include the following on their fax:
- Merchant’s letterhead authorizing TD Bank to remove the authorization
- Your full card number
- Your full name/business name
- Exact date and amount of authorization to be released
After you do so, the release can take up to 24 hours. If you have any questions or would like to check the status of the release, you may call us 24/7 at 888-751-9000.
We hope this helps, Mark, and have a good evening.
Justin B, Mount Laurel
September 11, 2015 06:09:53 PM