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Elizabeth, Lebanon CT 06249
October 22, 2014 09:17:00 AM
3 people recommended this |
In reply to Elizabeth, Lebanon CT 06249
Thanks for reaching out to us on TD Helps, Elizabeth.
If you're trying to send a payment for a checking or savings account which has been sent to our Recovery department you may use the following address:
P.O. Box 16029
Lewiston, ME 04243
In the case that you're trying to request the address for a loan payoff, please send those here:
P.O. Box 8400
Lewiston, ME 04243
You may also contact our Recovery Department during normal business hours at 800-742-2651 or visit your local TD Bank Store during the lobby hours to make the payments or for additional assistance. For TD Store locations and lobby hours, please check out, http://bit.ly/TDStores.
Let us know if you have any other questions and take care!
Sandy D, Mount Laurel
October 22, 2014 10:25:30 AM
Hello... In 2014 I communicated with my representative regarding a recovery payoff for my auto loan. I am trying to find my paperwork but due to my age I am unable to. I would like to speak with the representative who very much helped me during that trying time. Can you please research that for me and I would like her to reach out to me. Thank you.
I believe her name was Sally (but not sure) The location was Lewiston ME.... because we laughed about the length it took for the US mail delivery. Thank you.
Caroline, Kearny NJ
April 21, 2016 05:51:53 PM
1 person recommended this
In reply to Caroline, Kearny NJ
Thank you for joining the conversation, Caroline! We'll be sure to point you in the right direction.
It sounds like you may have visited us in person at our Lewiston Store. If this is so, please click here: http://go.td.com/1TlLr4N to locate the contact information as well as the hours of our Lewiston Store. Or you can contact our Recovery Department directly by dialing 800-742-2651 ( Monday through Friday 8:00 AM – 9:00 PM and Saturday 8:00 AM -5:00 PM.)
We sure hope this helps and enjoy the rest of your day, Caroline! Take care.
Katherine G, Mount Laurel
April 21, 2016 06:50:24 PM
In reply to Katherine, Mount Laurel
Thank you Katherine I know the number for the recovery Dept in Lewiston. what I needed is the name of my representative who worked with me.
April 22, 2016 12:43:16 PM
In reply to Caroline, Kearny
Welcome back, Caroline.
To best assist, we recommend reaching out to our Recovery Department. Once speaking with a Specialist there, they may be able to research the name of the individual that helped resolve your concerns.
Please know that we do not have access to this information via TD Helps as we are considered an unsecured forum. We do not have access to your account/personal information and we apologize if this causes any inconvenience.
We hope to hear from you soon, Caroline and have a good day.
Megan K, Mount Laurel
April 22, 2016 12:43:43 PM