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i tried to use mobile deposit and it says the amount of the check is too high? what is the limit? i did not know of the limits and it does not disclose that when you sign up for it.
October 24, 2014 07:10:20 PM
4 people recommended this |
In reply to jennifer, cranston
Thank you for sending your question to TD Helps today, Jennifer. We're sorry for any confusion about our Mobile Deposit Limits, and are glad to clear this up for you.
TD Bank Mobile Deposit is available for most iPhone and Android devices and to Customers of at least 90 days or longer with an active Checking, Savings or Money Market account.
Mobile Deposit limits depend on the length of your relationship with TD Bank. At this time, the limits to the amounts you can deposit using the Mobile Deposit feature are as follows:
3-6 months, deposit up to: - Daily Limit: $1,000 - 30-day Limit: $2,500
6-12 months, deposit up to: - Daily Limit: $2,500 - 30-day Limit: $3,500
More than 1 year, deposit up to: - Daily Limit: $2,500 - 30-day Limit: $6,000
Please note, the limits are subject to change. We invite you to take a look here: http://bit.ly/1e3jiYF for more information along with the Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit.
And as always, we'd be happy to answer any additional questions you may have about Mobile Deposit. Please call one of our Digital Specialists 24/7 at 800-493-7562 whenever it's convenient for you, or you're also welcome at any TD Bank Store near you; please see http://bit.ly/TDStores for your locations.
We hope this has been helpful, Jennifer and have a great evening.
Megan K, Mount Laurel
October 24, 2014 07:11:16 PM
4 people recommended this
I have the same problem. Is there a breakdown for 0-3 months.
theresa, Shelton, CT
November 20, 2017 03:45:23 PM
In reply to theresa, Shelton, CT
Hi Theresa! Thanks for joining the conversation.
We'd be glad to help.
When our friend, Megan, initially responded to Jennifer's inquiry, it was a requirement that the account be opened 90 days in order to use Mobile Deposit. We're glad to report that we've since updated that to allow our new Customers the option of using the mobile deposit feature as well!
If you're a recent Customer of TD Bank, you can use mobile deposit for checks up to $500. After 90 days, the limits increase as Megan stated above. Those increments are still accurate.
We hope this helps, Theresa. If you have any additional questions, please don't hesitate to give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc.
Have a great day!
Candice A, Mount Laurel
November 20, 2017 03:49:55 PM