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August 26, 2015 08:42:40 AM
2 people recommended this |
In reply to Bretton, Edmonton
Thanks for making a stop here at TD Helps, Bretton. We'd be happy to help provide details regarding your TD Debit Card limit.
We'd like to inform you that for the protection of your TD Bank account, your TD Debit Card has daily limits placed on it. For more information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43 - 45).
Kindly also note that most ATMs do have a limit on the amount of cash that can be withdrawn in any individual transaction, and if you're withdrawing from a non-TD ATM, you're welcome to speak with the bank which owns that ATM to find out more.
If you think you may require a higher limit for a purchase or withdrawal than typically offered, we can provide a few options to request an increase.
You can send us a written request via fax or secure message. You can send the fax to our Fulfillment Team at 856-533-1138, or please log in to your TD Bank online account at http://bit.ly/1eaISlq and use the Send a Message link after clicking the Customer Service tab. With either method, please include the following information:
• Subject: Limit Increase
• Account Number
• Debit/ATM Card Number
• Your Name
• Contact Telephone Number
• Amount of increase or decrease
• Indicate - Visa, POS, ATM
• Your Signature (for the fax option only)
Lastly, you may also stop by your local TD Bank Store during lobby hours for assistance. To take a look at TD Stores near you please visit: http://bit.ly/TDStores.
Please note, limit increases are temporary and the transaction must be completed the same day that the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request.
If you have any additional questions, please feel free to reach out to our Banking Specialists 24/7 at 888-751-9000.
Seeing that you are writing to us from Edmonton, just in case you were looking to connect with our friend up North, feel free to check out: http://bit.ly/1IfFa1T. Our friend Scott provided details to a Customer who had a similar inquiry and we believe this could help! If you have any other questions regarding your TD Canada Trust account, you are always welcome to visit their TD Helps page here: http://bit.ly/1qHQQns.
We hope this helps, Bretton. Have a great day!
Yen D, Mount Laurel
August 26, 2015 08:44:27 AM
1 person recommended this
Agreement will not down load. Are you able to tell my my daily limit?
May 5, 2016 09:03:30 AM
In reply to Kim, Bensalem
Thanks for joining in, Kim. We'd be glad to help.
Please know that there are a variety of limits in regards to your debit card. Because of this we ask that you reach out to us directly for clarification. You are able to call a Banking Specialist 24/7 by dialing 888-751-9000. After speaking with a Specialist, they will be glad to confirm your limits.
You are also able to visit any TD Store during lobby hours. To take a look at TD Stores and their hours please visit http://bit.ly/TDStores.
If you are enrolled in Online Banking, you are able to send a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Kim and have a good day.
Megan K, Mount Laurel
May 5, 2016 09:03:47 AM