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March 24, 2015 12:59:56 PM
In reply to nancy, ramsey
Welcome to TD Helps and thank you for sending us your question, Nancy.
As the daily limits may subject to change, we encourage you to click here: http://bit.ly/1kb17UQ (Pages 44-45) to view our Personal Account Agreement for information relating to the amount you are allowed to take out per day. Please note, funds availability may be limited by factors such as your current available balance or a predetermined authorized daily limit established at your request.
Just in case that you are expecting to spend more than what is permitted on your daily limit, we can offer a couple of options on how to request an increase. You can call us directly 24/7 at 888-751-9000 and after account verification, one of our Customer Service Representatives would be happy to assist you with this request.
Another option for you would be to send us a secure message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section. If you have not enrolled to Online Banking yet, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us at the number listed above for assistance with getting set up.
You can also send us a written request via fax. You can send the fax to out Fulfillment Team at 856-533-1138 and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Please note, limit increases are temporary and the transaction must be completed the same day of the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request. For hours and locations near you, click here: http://bit.ly/TDStores.
If you have any additional questions, please feel free to reach out to our Banking Specialists at the number listed above or visit a TD location.
Please reach out to us again though if you have any further questions. Have a great day!
LiShu R, Mount Laurel
March 24, 2015 01:01:19 PM