Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am not american and i want to know how to get some of my money in my country.
Bruno, west dover
March 26, 2015 11:17:06 AM
In reply to Bruno, west dover
Hey Bruno, welcome to TD Helps. We'd be glad to help.
We'd like to inform you that for the protection of your TD Bank account, your TD Debit Card has daily limits placed on it. For more information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43 & 44). You mentioned you will be using a non-TD ATM, please note, fees may apply when using a non TD ATM and invite you to check out: http://bit.ly/1cTejgt for more details.
When making an ATM withdrawal from an international location, please make sure that the ATM machine displays either the VISA or PLUS logo. The TD Bank Debit Card may also be used to obtain a VISA Cash Advance if a compatible ATM is not available. Please note non-TD ATM fees still may apply. Our most up to date Fee Schedule can be found here, http://bit.ly/1cTejgt, for more information. Many ATMs outside the United States limit withdrawals to Checking accounts only, TD Bank Online can be used to transfer money from your Savings account to your Checking account should more funds be needed.
If you are expecting to spend more than what is permitted on your daily limit, we do have a few options available to increase the daily withdrawal limit. You can call us directly 24/7 at 888-751-9000, or if you are out of the US you can call us at 856-751-9000 or 215-569-0518 via landline with an Operator's assistance and after account verification; one of our dedicated Customer Service Representatives can request the increase for you.
You can also send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Another option for you would be to send us a secure message via your Online Banking. Once you're logged in to www.tdbank.com, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section. Your request will be completed within 24 hours.
If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card.
If you are still in the US, you may also visit your local TD Bank during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores for a TD Bank location near you.
Please keep in mind that limit increases are only valid for 1 calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00PM, the increase will remain in effect for 1 additional calendar day.
Please note, if this is in regards to a Business Account, you can send us a secure message, fax us, or visit a local TD Store for further assistance.
Additionally, if you would like a permanent limit increase, please visit any TD Bank to make this request.
If you are planning on travelling outside the US, we do recommend placing a Travel notification on your account. You can do so by calling us at the numbers provided above, or visit your Store. You can also send us a secure message.
We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu.
We hope this helps. Enjoy your day!
Yen D, Mount Laurel
March 26, 2015 11:20:03 AM