Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
My account overdrafted by $0.24 cents. Will I still be charged a fee?
December 29, 2017 01:56:12 PM
In reply to Melissa, Hackettstown
Being assessed a fee can be stressful. We totally get it, Melissa, and we'd be glad to review how they work.
An overdraft fee applies to each transaction presented to us for payment that results in your available account balance being, or remaining, overdrawn by more than $5, whether that transaction is made by debit card, check, in-person withdrawal, or other electronic means.
Since you've mentioned that your account is only overdrawn by a few cents, you shouldn't be assessed an overdraft fee however we do recommend reviewing your account specifically to be certain.
TD Helps is considered an unsecured forum so we're unable to review your account specifically. Our Banking Specialists however, would be glad to discuss your account! Connect with them 24/7 at 888-751-9000, by visiting any TD Store or by sending a secure message.
You can take a look at TD Stores in your neighborhood here: http://go.td.com/1f9DSJR.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We hope this clears things up, Melissa, and we look forward to hearing from you again!
Megan K, Mount Laurel
December 29, 2017 01:56:52 PM