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leonora, east haven
December 2, 2014 10:16:03 AM
In reply to leonora, east haven
Thanks for coming to TD Helps with your question, Leonora.
For information about the types of transaction you'll be able to use your card for and the limits that apply, please look here: http://bit.ly/1kb17UQ (pages 43-44). If you are expecting to spend more than what is permitted on your daily limit, we can offer a couple of options to request an increase. Please note, in order to have your debit card limit increased you must have a deposit account older than 90 days that is in Normal status. You also must have a sufficient balance to cover the requested amount.
If you have any additional questions or if you'd like to request an increase you can call us directly 24/7 at 888-751-9000 for assistance. After account verification, one of our Customer Service Representatives would be happy to assist you with this request.
If it's easier for you, another option you have is sending a Secured Message through online banking. If you're already enrolled, you may send us a secure message to request an increase by clicking here: http://bit.ly/1eaISlq. After you log in, please find the Customer Service tab and use the Send a Message link found there, and include your debit card number and amount you're requesting for the fastest service.
Additionally, a third option is to send a fax to our Fulfillment Team at 856-533-1138 with the following information:
• Subject: Limit Increase
• Account Number
• Debit/ATM Card Number
• Your Name
• Your Telephone Number
• Amount of increase
• Indicate- Visa, POS, or ATM
• Your signature
Please note: fax requests are generally completed within 2 hours.
Please keep in mind that limit increases are only valid for one calendar day and the limits will return to the original amount after this time passes. If your request is received after 6:00 pm, the increase will remain in effect for one additional calendar day.
If you are expecting to spend more than what is permitted on your daily limit, we can offer a couple of options to request an increase. Please note, in order to have your debit card limit increased you must have a deposit account older than 90 days that is in Normal status. You also must have a sufficient balance to cover the requested amount.
You may also visit a TD Bank Store for further assistance, a listing of TD Bank Store hours and locations can be found here: http://bit.ly/TDStores.
Please also note, if your account becomes overdrawn at the end of the business day, overdraft fees may apply. For more information on our current fee schedule, please take a look here: http://bit.ly/1cTejgt.
Hope this helps and have a great day!
Sandy D, Mount Laurel
December 2, 2014 10:16:52 AM