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Nicole, Staten Island
October 27, 2015 10:50:47 AM
In reply to Nicole, Staten Island
Thanks for connecting with us on TD Helps, Nicole.
You'll be happy to hear that at this time there is no fee for getting a new Debit Card and there are many ways that you can go about getting a new one.
To order a new Debit Card, you may call Customer Service 24/7 at 888-751-9000. After account verification, the Customer Service Representative will place an order for a new card that will be sent to the mailing address on your account. Please note that it may take 7-10 business days to arrive to your address.
Another way you can go about ordering a Debit Card is by sending us a secure message through Online Banking. To do this, you must first be enrolled for Online Banking. If you have not enrolled, you can do so for free by following this link: http://bit.ly/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling, please call us 24/7 at 888-751-9000. After you've successfully enrolled, to send secure messages please select the "Customer Service" tad and under "Message Center" please click on the "Send a Message" link. For this particular request, please select the "General Customer Service" for the subject line. In the "Comments/Requests" field, please type in your request. You will receive your new TD ATM/Visa Debit card in the mail and it may take up to 7-10 business days depending on the post office.
Finally, you can visit any TD Bank Store during lobby hours and our Customer Service Representatives would be happy to help. You'll even leave with your new card the same day! For hours and locations near you, please take a look here: http://bit.ly/TDStores.
Hope your week is fantastic!
Sandy D, Mount Laurel
October 27, 2015 10:51:42 AM