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What is the validity of the emails regarding online access security issue I keep getting?
February 9, 2016 07:57:14 AM
In reply to James, Bangor
Welcome to the TD Helps Community, James.
This appears to be a phishing attempt, not from TD Bank. We appreciate you informing us of this and please make sure that you do not click on any links nor provide any personal account information on the form that is appearing.
TD Bank will never ask you to confirm your account number, PIN, password or any other personal information via e-mail. If you are concerned that you have received fraudulent e-mail, disclosed confidential information or have questions about online security, please call us 24/7 at 888-751-9000. We would also appreciate if you could take a screenshot of the pop-up and provide us with a copy for us to research. You can forward it to us at: email@example.com.
Additionally, we invite you to take a look at http://bit.ly/1pxZPLh for information on Security FAQs that may help if you have more questions or concerns. Please know that TD Bank will never email you or initiate a pop-up that asks you to provide personal information. We also encourage you to check out this link for more details about Identity Protection Resources: http://bit.ly/1sfKEnw.
Thanks for reaching out James, and take care.
Alara B, Mount Laurel
February 9, 2016 07:58:23 AM