Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I was approved for a line of credit on 09/11/17 and I was told it would be deposited into my checking account on 09/13/17 but I received a notification from my loan company that it was sent to my checking account on 09/12/17 at 8:00 p.m. My checking Account is currently overdrafted by $88 so I was told by a Rep. that my incoming ACH would just subtract the amount that my account is overdrafted and I would be left with the remaining positive credit. I have been checking my account online simultaneously
since then and still don't see the deposit/Credit in my account. Is there a certain time of the day that TD Bank processes/posts incoming ACH/Deposits?
Richard, New Castle
September 13, 2017 11:59:07 AM
In reply to Richard, New Castle
Good afternoon, Richard. Thanks for connecting with us today.
We're sorry to hear that you haven't received your direct deposit yet, and we'll be more than happy to help.
When funds are to be directly deposited to your account, the funds will be available to use no later than 6:00 am on the date designed by your depositor. For example, as your depositor sent these funds to your account at 8:00pm on a Tuesday, they should be available to you at approximately 6:00am on the following day, Wednesday.
If you have any questions at all about this specific deposit, or if you haven't yet received your deposit, we recommend that you connect with your depositor for more information on when you should expect this credit. Additionally, you're also welcome to connect with us directly, and we'll be happy to review your account with you. Banking Specialists are available 24/7, and we can be reached at 888-751-9000.
You're also more than welcome to stop by your nearest TD Store location and speak with a Customer Service Representative, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We sincerely hope this helps, Richard. Have a great rest of your day!
Brittany M, Mount Laurel
September 13, 2017 12:00:31 PM