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Hello, I deposited money Saturday afternoon and was told the rest of my money will be available Tuesday. But is there a certain time ?
Shakyra, West Palm Beach
February 7, 2018 07:16:49 AM
In reply to Shakyra, West Palm Beach
Good morning, Shakyra, and welcome to TD Helps.
This is a great question, and we'll be more than happy to review our funds availability policy with you in further detail.
Generally speaking, deposits that are made on the weekend should be available in your account by the end of the business day on Tuesday; however, the method in which you performed you deposit can affect when the funds will be available. To avoid any further confusion, we'll be happy to review.
Direct deposits are available on the same business day that they are credited to your account, even while they are in a pending status. Similarly, cash deposits made with a Teller are also made available the same business day for your use.
Check deposits; however, work a little differently. When you deposit a check, the first $100 is made available right way. If you are a new account holder and your account has not been open for 30 consecutive days, please know that check deposits can be held for 7-10 business days for verification purposes.
If you make a deposit through the ATM, either cash or check, the first $100 dollars is credited immediately, while the remainder of your deposit will be applied to the balance on the following business day. Unlike the ATM, TD Bank's Mobile Deposit feature does not credit any funds initially. The funds will be credited on the following business day.
If you'd like, you're more than welcome to review our Personal Deposit Account Agreement here: https://go.td.com/2nf0JAI for additional information. On pages 40-44, you can find our Funds Availability Policy.
If your deposit is still not available, or if you have any additional questions, please don't hesitate to connect with us directly, and we'll be more than happy to help. Banking Specialists can be reached by simply dialing 1-888-751-9000, and for your convenience, are here to help 24 hours a day, 7 days a week. You're also welcome to visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this clears up any confusion you may be experiencing with your deposit, Shakyra!
Thanks again for stopping by, and have a great start to your day!
Brittany M, Mount Laurel
February 7, 2018 07:18:26 AM