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What time zone does TD post debt card as credit card transaction in? I was told they post in CST? Could this be why my statement print out says 2:00, but my actual credit card slip from merchant says 4:00?
August 21, 2017 02:00:29 PM
In reply to Janet, Eastampton
Hi Janet, thank you for your question today. We'll be happy to address your concern.
We apologize for any misinformation provided; however, we post our transactions EST. We would like to review the transaction with you, and kindly ask that you give us a call directly at 888-751-9000. We're available to assist 24 hours a day, 7 days a week. You may also visit your local TD Store. To learn more about our Store locations and hours, please click this link: https://go.td.com/1nq31dc.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu.
As TD Helps is not considered a secure forum, we do not have access to your personal account information.
We hope to assist you soon, Janet.
Candice A, Mount Laurel
August 21, 2017 02:01:00 PM