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March 25, 2015 11:51:22 AM
In reply to Natalie, Brooklyn
Thanks for coming by TD Helps, Natalie.
First, we'd like to let you know that for the protection of your TD Bank account, your TD debit card has daily limits placed on it. For information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43-44).
If you review this information and decide that you'll need a higher limit for a payment, we understand and can provide some options to increase the limit. Please note, in order to have your debit card limit increased you must have a deposit account older than 90 days that is in a Normal status. You also must have a sufficient balance to cover the requested amount.
To increase one of the limits on your Visa debit card, you can send us a written request via fax or secure message. You can send the fax to our Fulfillment Team at 856-533-1138, or please log in to your TD Bank online account at http://bit.ly/1eaISlq and use the Send a Message link after clicking the Customer Service tab. With either method, please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • A Statement indicating 'Please increase my total daily Visa (or POS or ATM) limit to $X for the day.' • Your Signature (for the fax option only)
Or, you may also stop by your local TD Bank Store during lobby hours for assistance with a limit increase. For hours and locations near you, click here: http://bit.ly/TDStores.
Please note, limit increases are temporary and the transaction must be completed the same day that the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request.
Feel free to come back if you have any questions in the future and have a nice day.
Brian M., Mount Laurel
March 25, 2015 11:52:21 AM