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August 11, 2015 03:12:52 PM
In reply to Katherine, Chester
Thanks for submitting your question, Katherine.
At TD Bank, we offer many different types of Checking accounts. Some accounts do require a daily minimum balance to avoid a monthly maintenance fee. If you fall below your required daily minimum balance, the maintenance fee would be assessed on the last day of your statement cycle.
To learn more about our personal Checking accounts, take a look at: http://bit.ly/1s4rW4W. The minimum balance requirement and maintenance fee can be located underneath each product type.
If you are unable to locate the product type you currently have online, we have some options for you. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification we'd be more than happy to review your account with you and confirm the minimum balance requirement and maintenance fee on your account. Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled in Online Banking, you may send a secure message using www.tdbank.com. To send a secure message, you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, you may sign up by viewing this link: http://bit.ly/1lU2qfY. You will need your account number, debit card number and Social Security number to get started.
Please understand that we would like to assist you directly however as TD Helps is considered an unsecure forum, we are unable to obtain your personal account information.
We hope this helps and please let us know if you have any additional questions.
Colleen B, Mount Laurel
August 11, 2015 03:13:26 PM