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April 7, 2015 11:20:01 AM
In reply to RONALD, PHILA
Hi Ronald, thanks for writing in today, we'll be glad to point you in the right direction for assistance.
The easiest way to obtain a payoff for your Consumer Loan is to contact our Financial Solutions Group Specialists 24/7 at 800-937-5020. During your call, we can let you know the payoff amount and answer any additional questions you may have. If you'd like to have the payoff quote in writing, one of our Specialists can have this sent to your address on file, or they can provide you with instructions to obtain this by fax during your call.
If you'd like, you can also send a Secure Message via your Online Banking account. If you're already enrolled for Online Banking, please log in here: http://bit.ly/1eaISlq. After signing in, you can visit the Customer Service tab and click on Send a Message for assistance with your inquiry. If you're not yet enrolled and have a TD Bank debit card and Social Security number, you may sign up here: http://bit.ly/1lU2qfY. Please note, if your loan is the only account you have with TD Bank at this time, our Specialist can help enroll your account 24/7 at 888-751-9000 upon proper account verification.
Please also feel free to stop in at any convenient TD Bank Store location near you during lobby hours; a listing can be found at http://bit.ly/TDStores where we would be happy to help!
Please note, if you're in need of a payoff for your auto loan and this is held through TD Auto Finance, please contact a TD Auto Finance Representative. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
We hope this helps, Ronald and please let us know if you have any other questions.
Colleen B, Mount Laurel
April 7, 2015 11:22:20 AM