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February 1, 2015 02:58:33 PM
In reply to toddd, easton
We are happy to see you come to TD Helps with your inquiry.
From your concerns, it sounds like you are looking to obtain your balance using our automated IVR system at 888-751-9000. Please understand that although we would like to assist you directly, we do not have access to your account information as this is considered an unsecured forum. We ask that, to best assist you, please contact us at 888-751-9000, then select 0 to be connected with our live Specialists who are available 24/7. After account verification, we would be happy to review your difficulties further with you and correct any issue.
If you prefer, you can also visit us during lobby hours. For help locating a TD Store near you, please check out; http://bit.ly/TDStores.
Hope this helps. Have a great one!
Yen D, Mount Laurel
February 1, 2015 03:08:11 PM