Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
May 13, 2015 12:35:38 PM
In reply to Kennedy, Philadelphia
Thanks for reaching out to us on TD Helps, Kennedy. We'd be happy to help!
The monthly maintenance fee is assessed anytime your account balance falls below your daily minimum balance during your statement period. The fee will show on up on the last day of your statement cycle.
As this is pertaining to your account specifically, we ask that you contact us directly so we may discuss your concerns in depth. Please know that we would like to assist you directly; however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
You may contact us via phone 24/7 by dialing 888-751-9000 and after account verification, our Representatives will be happy to review the maintenance fee with you. If you prefer to speak with a Representative in person, feel free to visit us at any TD Store during lobby hours. For Store locations and hours please visit http://bit.ly/TDStores.
You are also able to send us a secure message via Online Banking. To send a secure message, you must first be enrolled.
If you're not currently enrolled and would like to be, you may click here: http://bit.ly/1lU2qfY. Please have your account number, ATM/Debit Card number and Social Security Number available to complete the process. The page will provide you with step-by-step instructions on how to sign up. If you have any questions please call us by using the number listed above.
Once you are enrolled, you can then send us a secure message by clicking on the "Customer Service" tab, and using the "Send a Message" link.
We're looking forward to hearing from you, Kennedy and have a great day!
Megan K, Mount Laurel
May 13, 2015 12:36:26 PM
1 person recommended this