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I recently opened a new TD Bank account, and set up direct deposit with my employer. I get paid every other Friday -- it's 7:00 AM answer my paycheck hasn't gone into my account yet. When can I expect it to be posted?
January 6, 2017 08:49:46 AM
In reply to Robert, Geneva
Thanks for contacting TD Helps today, Robert. This is a great question, and we'll happy to point you in the right direction.
If you have funds which are directly deposited to your account, the funds will be available to use no later than 6:00 am on the date of your deposit. If you're anticipating a deposit of your payroll, and your paydays are Fridays, for example, you can expect to receive the funds by 6:00 am on Friday of your pay week.
For any questions you may have, feel free to give us a call! We're available 24/7 for you and we can be reached at 888-751-9000. Or, feel free to stop in at any of our convenient Store locations found here: http://go.td.com/1f9DSJR. We also recommend getting in touch with your depositor, if your deposit does not arrive on the date you expect.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped, Robert. Have a great weekend, and enjoy the rest of your day.
Customer Service Team, Mount Laurel
January 6, 2017 08:50:03 AM