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I went through some tough times earlier this year and was financially unstable. My bank account was closed due to a negative balance, and, as I am now back on my feet with a steady job, I want to pay off the debt that I owe and re-open a bank account.
My question is: Can I go to a TD branch and pay off the money that I owe? Or has TD turned this money over to a debt collector? I think my account was closed in January.
September 16, 2015 12:29:30 PM
1 person recommended this |
In reply to Joe, Philadelphia
We understand your concern, Joe and we'd be glad to point you in the right direction.
Since you mentioned that your previous account was closed due to an overdraft balance, you can find out more information and make payment arrangements by contacting our Recovery Department directly at 800-354-9769. Our Recovery Department can be reached Monday through Friday, 8am-9pm and Saturday, 8am-5pm for your convenience.
Similarly, you are able to visit any TD Store during lobby hours to discuss your closed account. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please keep in mind that once an account is closed, it's possible that TD Bank may turn the debt over to a collections agency. Although TD Bank does not assess a fee or interest to any amount that needs to be paid, please note that the collection agency may add on an additional charge at their discretion. You are able to determine if the account was turned over to a collection agency by contacting us directly.
Also, as the account is now closed, we apologize that these won't be able to be reopened. However, you are usually able to establish a new account with us once the previous debt is paid. Once you have done so, feel free to apply for a new account by phone 24/7 at 888-751-9000 to open an account, at any TD Bank Store found here: http://bit.ly/TDStores, or online at http://bit.ly/1fN7u4i.
We hope this information helps, Joe and have a good afternoon.
Megan K, Mount Laurel
September 16, 2015 12:29:51 PM
1 person recommended this