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September 20, 2017 09:29:41 AM
In reply to Elizabeth, Alexandria
Welcome to TD Helps, Elizabeth! It's great to hear from you today.
We're so happy that you're interested in visiting our new Store location in Alexandria, Virginia! We're just as excited as you are.
This Store location is set to open shortly, and we invite you to stay tuned for any updates on when the opening date may be!
In the meantime, there are a few other locations in the Alexandria, Virginia, area where you may complete all your banking needs. For your convenience, we have provided a link here: https://go.td.com/2heWwMc which will take you directly to a page that includes all of these locations, as well as their contact information and hours of operation.
As a friendly reminder, if the Store locations mentioned above aren't convenient for you, there are a couple other ways in which you may complete all of your banking needs.
The first would be to connect with a Banking Specialist directly, 24/7, at 1-888-751-9000. Once on the phone, and after verification, they'll be happy to answer any questions, concerns, or help with any request you may have.
Similarly, you also have the option of using your Online Banking, which you can access by clicking on the link here: https://go.td.com/1eaISlq. If you haven't signed up for Online Banking yet, don't worry! You can start the enrollment process by click here: https://go.td.com/1lU2qfY. You will need your Debit Card number, Account number, your Social Security Number, and a valid email address to complete this process.
Once you're able to log in, you have access to check your balances, complete transfers, and so much more. You even have the option of sending a Secure Message to a Specialist, should you need to connect with someone directly. Doing so is easy. Simply look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We sincerely hope this helps, Elizabeth! Have a great Wednesday.
Brittany M, Mount Laurel
September 20, 2017 09:30:28 AM