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Carol Ann, Claymont De
January 13, 2015 05:01:55 PM
In reply to Carol Ann, Claymont De
Thanks for writing in and sorry to hear you've encountered some difficulties, Carol. We'll be more than happy to assist you with our Mobile App and Mobile Deposit.
To make a check deposit, you're more than welcome to use our Mobile Deposit feature at your convenience. If you have an active Checking, Savings or Money Market account with TD Bank that has been open for 90 days or more, you can begin using this service. We invite you to take a look here: http://bit.ly/1e3jiYF for more information along with the Frequently Asked Questions (FAQs) for TD Bank Mobile Deposit. Please also see this link for information and guidelines to TD Bank Mobile Banking and Mobile Deposit at: http://bit.ly/1ff8byL.
To use Mobile Deposit, you must first be enrolled for TD Bank Online Banking. If you haven't done so yet, signing up for TD Bank Online is quick and easy. If you have an ATM/Debit Card and Social Security number, you can use our enrollment self-service link at: http://bit.ly/1lU2qfY to sign up. Once there, you will need to choose Personal from the drop down box and complete three steps. After those steps are completed, you will have immediate access to your account(s) online. If you do not have an ATM/Debit Card or Social Security number, please contact a Banking Specialist 24/7 at 888-751-9000 who can enroll you over the phone, or visit your local TD Bank store. Please find a list of our stores convenient for you at: http://bit.ly/TDStores.
Once you have enrolled in Online Banking, you can then use your mobile phone to access your account information and make deposits. To download the Mobile App for your Android or iPhone, please click here: http://bit.ly/1opBqUt. You can input your mobile phone number for a text message containing the TD Bank Mobile App link. Please note that once you open the link on your phone, please scroll down to "Download The App" and click there to complete the process.
Also, feel free to take a quick tour of our App and watch a short Mobile Deposit instructional video, which both be found at the link just mentioned. For any assistance you may need at all with our Mobile App, give one of our Tech Support Specialists a call 24/7 at 800-493-7562.
We hope these tips help and you enjoy using this feature, Carol! Let us know about any questions and have a great day.
Kristen P, Mount Laurel
January 13, 2015 05:02:48 PM