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hello when i call up it wont let me use my visa debit or let me check my money market or checking but i can use my atm and check my savings what does this mean does it mean i can use my atm card and my savings is fine or if i go to atm will it get declined
December 27, 2017 11:30:23 AM
In reply to michael, providence
We're sorry to hear that you're having trouble using the automated system, Michael, and we'd be happy to help.
If the automated system when you dial 888-751-9000 is not recognizing your debit card or certain account numbers, we recommend connecting with a Specialist during your call. From the automated system, you can select '0' at any time to reach a Banking Specialist! Once connected, they will be glad to review your account profile and help troubleshoot your concerns.
In addition to calling, you are able to visit a TD Store during lobby hours or send a secure message to discuss accounts you have with us. You can take a look at TD Stores you'd like to visit here: http://go.td.com/1f9DSJR.
To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We look forward to our conversation, Michael. Enjoy your day!
Megan K, Mount Laurel
December 27, 2017 11:30:44 AM