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I got a US dollar cheque of TD Canada Trust. Can I deposit it into my account just like any other US dollar cheque? If not, how? any fee for depositing such a cheque? how long would it take to have it cashed?
June 17, 2016 10:55:57 AM
4 people recommended this |
In reply to Pui, Baltimore
Thanks for contacting TD Helps today, Pui. You came to the right place. We'll be happy to answer your questions.
If you are currently a TD Bank Customer, you are able to deposit this check at any TD Store location. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR. Please note that foreign checks will need to be deposited with a teller, and will not be able to be accepted for cash.
Since you have stated that this is a U.S. dollar check, there will be no fee assessed. Please also note, there are exceptions that may cause delays in funds availability. We invite you to look at our Deposit Account Agreement here for personal accounts: http://go.td.com/1kb17UQ. On pages 40-44 you can find our Funds Availability Policy along with information about when you'll have access to deposits. For foreign check deposit funds availability, please refer directly to page 43 for additional information.
If you have any further questions, you may call 1-888-751-9000 and speak with a Live Customer Service Representative, who are available 24 hours a day, 7 days a week. You may also call or visit your local TD Store location with more questions. We have provided a link here http://go.td.com/1f9DSJR to best help you locate your nearest Store location.
We hope this helps, Pui, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
June 17, 2016 10:56:23 AM
1 person recommended this
a similar situation here, but I am currently in Canada. Can I visit a TD branch in Canada and deposit a US check into my US-based TD account? thank you.
December 13, 2016 12:38:37 PM
In reply to paul, philadelphia
Thanks for joining in, Paul.
Please know that you are unable to visit a TD Canada Trust location and make a deposit to your TD Bank account. We apologize for any inconvenience.
While away, you are able to use Mobile Deposit through the Mobile Banking App to deposit checks. To make a Mobile Deposit, please follow the steps below:
1. From the Main Menu of the TD Bank Mobile Banking app, select Mobile Deposit, then Deposit a Check
2. Enter the amount of the check
3. Take a photo of the check using your mobile device
4. Select your account
5. Review and submit your deposit You may wish to note the date on the front of the check and include the word “Deposited”, for your records.
Additionally, you may want to keep this for 14 days to ensure it has cleared your account. You are then welcome to destroy the check.
If Mobile Deposit is not an option, you are able to mail in a deposit. Banking by mail is simple, and easy. All you would need to do is mail your deposit to the address below:
TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, Maine 04243
The P.O. Box is checked daily and transactions are posted the same day.
Also keep in mind that the TD Bank is not responsible for items lost in mail. Here are some additional tips to consider prior to mailing your deposit:
- Cash should not be sent through the mail
- Payee of the check and name on deposit ticket should be the same
- Checks should be endorsed (and restricted "for deposit only")
- Multiple checks should be listed and a total of the deposit listed
- Enclose the deposit ticket, not the carbon copy
- If using a blank deposit ticket, please write the account number clearly
- Do not staple transactions
If you have any questions, feel free to reach out to us directly by calling us 24/7 at 888-751-9000 or by sending a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope these options help. Have a good day.
Megan K, Mount Laurel
December 13, 2016 12:38:46 PM
In reply to Megan, Mount Laurel
I'm a Canadian living in Canada, and I've just received a cheque from the US in US dollars. Can I deposit it into my regular Canadian account at an ATM? Will there be a fee for converting the currently into CAD?
March 6, 2017 08:15:24 AM
In reply to Dan, Toronto
Thanks for joining in, Dan.
As you've mentioned that you're trying to deposit a U.S. check to your TD Canada Trust account, we recommend reaching out to Specialists in Canada for clarification. You are able to reach out to the Canadian TD Helps team here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope to hear from you soon and have a good day, Dan.
Megan K, Mount Laurel
March 6, 2017 08:15:35 AM
In reply to Customer Service, Mount Laurel
I'm in a similar situation. I have a TD Bank (US) account. I have a USD cheque issued by a Canadian bank. Can I deposit this cheque (in USD) to my TD Bank (USD) account via the TD Bank mobile app? Thanks.
December 23, 2017 11:31:53 AM
In reply to Candy, Toronto
We appreciate you joining in on the conversation today, Candy.
We apologize for any confusion you may be experiencing, and we'll be more than happy to help.
As you mentioned that you are attempting to deposit a check drawn off a bank in Canada into your TD Bank account, we ask that you visit your nearest TD Store location to do so. We sincerely apologize for any inconvenience this may cause; however, please understand that are unable to accept checks through our Mobile Deposit feature that may be drawn on a financial institution in another country, regardless of what currency the check may be payable in.
If you'd like, you're more than welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest TD Bank Store location, as well as their lobby hours and contact information.
If you have any additional questions or concerns, as a friendly reminder, our Banking Specialists are here to help. Specialists can be reached by simply dialing 1-888-751-9000, and can be reached 24 hours a day, 7 days a week.
Thanks again for connecting with us today, Candy.
We hope you have a great weekend, and safe holiday.
Brittany M, Mount Laurel
December 23, 2017 11:32:08 AM