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March 6, 2015 12:50:58 PM
In reply to Dennis, Florence
Thanks for reaching out to us, Dennis!
From your message, it sounds like your web browser is auto-filling your login credentials when you go to our website. This can happen depending on which browser you are using and what your settings are for that browser. You should be able to stop this by reviewing your browser settings and adjusting those to cancel this feature. Alternatively, you could also try to clear your web history as well as your cookies and internet cache so your browser won't recognize that you've been on the website before.
If you have any trouble trying these options, please feel free to give us a call anytime day or night at 800-493-7562. We're available 24/7 and our Tech Support Specialists will be happy to help walk you through these steps with the specific browser you're using.
We hope this helps Dennis and thanks again for getting in touch with us!
Kristen P, Mount Laurel
March 6, 2015 12:55:09 PM