Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Why was I charged $51.57 for a box of checks?
Michael, Bedminster nj
January 3, 2017 11:24:52 AM
In reply to Michael, Bedminster nj
Thank you so much for reaching out to us on TD Helps, Michael. We're happy to clear up some confusion in regard to your check order.
When ordering checks with this account, you'll be glad to know that standard TD Bank checks are free of charge when ordered with regular shipping at this time (subject to change). We also offer certain styles at a discount; any other types of checks would be full price. Please also note that the "Check Protect" feature is an optional shipping feature that may have a cost.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your personal account information. With this being mentioned, we do ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists, we would be happy to review your check order in greater detail.
Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://go.td.com/TDStores.
If you prefer and you are enrolled for our Online Banking service you may send us a Secure Message so that we can review your check order further. To send a secure message you must first log in to your TD Bank Online profile here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps, Michael. Feel free to reach out to us at any time with any other questions.
Kris M, Mt. Laurel
January 3, 2017 11:25:05 AM