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May 18, 2017 01:28:03 PM
In reply to Sally, Vancouver
Thanks for your question, Sally. We'd be glad to help get you in the right direction.
We recommend reaching out to the financial institution that holds the account you're using to make the payment for clarification.
If you bank with TD Canada Trust, you are able to reach out to our friends on the Canadian TD Helps Team here: https://go.td.com/1QBOF4U. Once you submit a question to them, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope to hear from you soon, Sally! Have a good afternoon.
Megan K, Mount Laurel
May 18, 2017 01:28:11 PM