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October 22, 2014 02:13:23 PM
In reply to Jodi, caldwell
Thank you for reaching us on TD Helps, Jodi! We apologize for any confusion with your sign-in to Online Banking and would like to help.
If you're attempting to log in at tdbank.com and are unable to do so, this may be due to an issue with the browser currently in use. If you are not using the newest version of your browser, we suggest making this update. Prior to doing so, you may try clearing your cache and cookies and disabling any plug-ins and restore your browser defaults. Additionally, our website is compatible with the newest versions of both Internet Explorer and Firefox. If you're not using one of these browsers, you may want to try using a different browser altogether.
Please know that our Digital Specialists are available at any time, 24/7 to assist you with your online account. You can call us at 800-493-7562 and we will be more than happy to help you if any issues remain.
We hope this has been helpful to you, Jodi. Thanks again for your visit and please come by again anytime with your questions! Have a great day.
Megan K, Mount Laurel
October 22, 2014 02:24:03 PM