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Hi, I'm trying to change my password but it keeps telling me my new password is invalid. It's 9 characters including upper and lower case letters and numbers. i don't understand why this is happening. Please help.
January 13, 2017 01:34:25 PM
In reply to Blanca, Baldwin
Thanks for contacting TD Helps today, Blanca. We're sorry to hear that you're having trouble, and we'll be happy to point you in the right direction.
For further assistance, we recommend you contact us at 800-493-7562; 24/7, to speak with a TD Bank Online Specialist. A specialists will be more than happy to help after account verification. You also have the option to visit your local TD Bank Store. Please take a look here: https://go.td.com/2jjSM8U for locations and hours near you.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps, Blanca. Enjoy the rest of your day, and have a great weekend.
Customer Service Team, Mount Laurel
January 13, 2017 01:34:43 PM