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when I try to sign into my account, the screen is constantly flashing. This only happens on my computer. Is there a problem with your system?

cannot log into my account

Margaret, Hazlet
October 28, 2014 02:59:44 PM

1 Response

In reply to Margaret, Hazlet

Good afternoon, Margaret! We appreciate your visit to TD Helps today. As you mentioned that your log in page is flashing, this sounds like an issue with the browser being used. We'd first recommend that you clear the cache and cookies, and disable any plug-ins and restore your browser defaults. If this doesn't correct the problem and you're not using the newest version of your browser, we suggest making this update. Please note that our website is compatible with the newest versions of both Internet Explorer and Firefox. If the issue persists after updating the version, we'd recommend that you try using a different browser altogether. For your convenience, our Digital Specialists are available 24/7 to assist you if you have any other trouble with your online account. You can call us at 1-800-493-7562 and we will be more than happy to help you. We hope these tips help, Margaret! Let us know about any other questions you have, and take care.

Megan K, Mount Laurel
October 28, 2014 03:06:05 PM

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