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01 comes up. This is the code for transaction cancelled and I can't complete the transaction. What is wrong?
Ronald, San Antonio
October 22, 2015 09:43:56 AM
In reply to Ronald, San Antonio
Thanks for making a stop at TD Helps this morning, Ronald. We are sorry to hear about your difficulties and would be glad to help point you in the right direction.
As this is pertaining specifically to your account, to best assist you, we ask that you connect with us directly at 888-751-9000. We are available 24/7 and after account verification, we'd be glad to look into this further with you.
If you prefer, you may also visit us during lobby hours. For Store hours near you, please check out: http://bit.ly/TDStores.
Please also understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
We hope this helps, Ronald. Let us know if you need anything else.
Yen D, Mount Laurel
October 22, 2015 09:45:39 AM