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when I want to go to online banking, I am asked a security question, however, it is not one of the questions I was asked when I set up online banking.

Susan, Wilmington
July 9, 2015 05:56:35 PM

1 Response

In reply to Susan, Wilmington

We are sorry to hear about your difficulties with your Online Banking and would be happy to help point you in the right direction, Susan. If you are unable to access your account profile due to a security question, a member of our Banking Specialists can assist with changing your security questions and also help you get back into your Online Banking. You can reach a Specialist by calling 888-751-9000, 24/7. If you would prefer, you can also visit a local TD Bank Store. For lobby hours and locations near you, check out: http://bit.ly/TDStores. Also, for security question tips and other helpful hints for answering your security questions, you can visit: http://bit.ly/1ikiYdw. We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.

Justin B, Mount Laurel
July 9, 2015 05:57:08 PM

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