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completed my transaction and reported my pin not working I was told I would not be charged but when I viewed my recent activity I was charged 25.00. How do I get this fee refunded ?? How do I get this 25.00 fee refunded that I was told I would not be charged as I could not use the arm
January 8, 2016 07:01:17 AM
In reply to Julie, Westbrook
Thank you for submitting your inquiry on TD Helps, Julie.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
If you question is regarding your TD debit card which is linked to your TD Checking account, you may contact us 24/7 at 888-751-9000 directly. After account verification, we will be more than happy to review your account together with you to determine if any fees can be refunded. If this is regarding a TD Visa Credit Card, we ask you please contact 24/7 TD Card Services Specialists at 888-561-8861 for further assistance. You may also stop by your local TD Bank Store location, during lobby hours for assistance. To find out the nearest TD Store locations and hours in your area, please visit, http://bit.ly/TDStores.
Let us know if you have any other questions. We hope you have a nice weekend, Julie!
LiShu R, Mount Laurel
January 8, 2016 07:02:41 AM