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April 16, 2015 11:56:08 AM
In reply to kim, piscataway
Hey Kim, thanks for joining us here at TD Helps. We would be happy to help!
If you are inquiring about when you are able to utilize our TD Mobile Deposit via TD Mobile App, we'd be happy to help provide some useful information. To be eligible for TD Bank Mobile Deposit, one must be a Customer of at least 90 days or longer with an active checking, savings or money market account, have an internet-enabled Android or iPhone device with a camera, and must be enrolled for TD Online Banking and TD Mobile Banking. For more information, we invite you to check out our TD Mobile Deposit FAQs here: http://bit.ly/1e3jiYF.
If you meet the qualifications, we are happy to inform you that you are ready to sign up! To begin, please enroll for TD Online Banking at www.tdbank.com via your PC or web browser on your Mobile phone. Please click here to start the application: http://bit.ly/1eaISlq. You will need your Account number, TD ATM/Visa Debit Card, your social security number and email address.
Once you've successfully enrolled for TD Online Banking, you can now download our Mobile App here: http://bit.ly/1opBqUt. Here you can input your mobile phone number to receive a text message containing the link to our App. The username and password you created when enrolling for TD Online Banking will be used for the TD Mobile App. Please select the "Mobile Deposit" option to enroll.
A few things you may need to know when you about funds availability on your mobile deposit. When you make a mobile deposit, if it is made before 8:00 pm EST on a business day, the funds will be made available for withdrawal on the following business day. Please note that a business day is every day except Saturdays, Sundays, and Federal Holidays. If your deposit is made after 8:00 pm EST on a business day or on any weekend or Federal Holiday, the next business day will be considered the deposit date.
For example, if you make a mobile deposit on a Saturday, the deposit date will be Monday, since that is the next business day; your funds would then generally be available on Tuesday morning. For more information, take a look here: http://bit.ly/1ff8byL (the deposit availability details are listed in section 7).
If you experience any difficulties enrolling for TD Online Banking or TD Mobile Deposit, please feel free to contact us directly at 888-751-9000, available 24/7. You are also always welcome to visit us during lobby hours for additional help, please click here: http://bit.ly/TDStores for locations near you.
We hope this helps Kim. Have a wonderful day and let us know if you have any other questions.
Yen D, Mount Laurel
April 16, 2015 12:01:15 PM