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do i need to include the routing number or just the accout
Richard, New York
July 26, 2017 02:14:24 PM
In reply to Richard, New York
Hi Richard! Thanks for joining us at TD Helps.
When setting up a payee in Bill Pay, the account number we're asking for is your account number with the company you're intending to pay, rather than your landlord's account number.
For your rent payment, you may not have been provided an account number unless you're renting from a major corporation. This field is generally used if you're paying a bill such as a utility bill or credit card bill for which you have an individual account number assigned. This is to help ensure that you payment is credited to your account properly.
Your landlord's account number won't be required to set up your rent payment. As long as you can provide us with their current address, a check or ACH payment (if it's a company that's set up for that service) should be sent without issue.
If you have any further questions about Bill Pay, please don't hesitate to give our Tech Support Team a call at 800-493-7562. We have representatives available 24 hours a day, 7 days a week to help.
Have a great day, Richard!
Candice A, Mount Laurel
July 26, 2017 02:14:41 PM