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Today I made a deposit of check at a TD branch on 10:27 am. But it does not appear in pending transactions. What is going on? On the receipt, it shows the last 4 digits of my account number correctly.
September 29, 2015 09:31:47 AM
1 person recommended this |
In reply to Keum, Norwood
Hello Keum and it's so nice of you to join us on TD Helps.
Usually, when you deposit a check with a Teller, the first $100 should be made available immediately. In general, the rest of the funds are credited to your account on the following business day. Please note, if you're a new account holder and your account has not been open for 30 consecutive days, your check deposits can be held for up to 7 business days for verification purposes.
If you made your deposit at a TD Bank ATM, please also keep in mind that check deposits made at a TD Bank ATM may have the same hold placed as above if you're a new account holder; and please note that via the ATM, the first $100 of your check deposits may not be available for the first 90 days of your account.
Because there are other exceptions that may cause delays in funds availability, we invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ. On pages 38-41 you can find our full Funds Availability Policy along with information about when you'll have access to deposits.
As this is an unsecured site, we recommend for you to contact us directly if you have any questions or concerns about your deposit, please contact us 24/7 at 888-751-9000 or visit a TD Bank Store during lobby hours for help. For Store hours and locations near you please visit http://bit.ly/TDStores.
We hope this provides you with some clarification and have a nice day!
Sandy D, Mount Laurel
September 29, 2015 09:41:25 AM
1 person recommended this