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I THINK MY WIFE CLOSED IT IN 0CTOBER 2015 THATS SUE??
DON, COLUMBUS, MS.
June 9, 2017 10:45:53 AM
In reply to DON, COLUMBUS, MS.
We're sorry for any confusion this may be causing you, Don. We'll be happy to point you in the right direction.
To start, please understand that we would like to assist you directly with your account concerns; however, TD Helps is considered an unsecured forum, and we do not currently have access to your account or personal information.
We recommend reaching out to a Banking Specialist directly for further assistance. You may reach a Specialist by dialing 1-888-751-9000, 24 hours a day, 7 days a week. Please note that if your account is already closed, we may not be able to provide you with information over the phone. If this is the case, we would ask that you contact the TD Store you opened your account at for further assistance. To take a look at our Stores and get their contact info, please visit: http://go.td.com/1f9DSJR. A Customer Service Representative at your local TD Store will also be happy to help you if your account is still open.
If your account is still open, and calling is not convenient for you, you may send a secure message via your Online Banking profile. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. You may also send a secure message using your mobile app. From your Mobile Banking, log in and select 'Send a secure message' from the side Menu. We can generally respond within 24 hours or less.
Once you are speaking with a Banking Specialist, they will be more than happy to provide you with any information you may need, and may even have statements printed or mailed to your address.
We hope this information was helpful, Don. Enjoy the rest of your day, and please have an amazing weekend!
Customer Service Team, Mount Laurel
June 9, 2017 10:46:14 AM