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July 24, 2017 11:50:53 AM
In reply to Dan, Edmonton
Welcome to TD Helps, Dan. We'd be glad to help.
For direct deposits, funds are available to you on the date designated by your depositor. These types of deposits are processed overnight at varying times and will be available for use once processing is complete. We invite you to look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
We recommend reaching out to the depositor directly to discuss when funds will be credited.
We also notice that you're writing to us from Canada. To discuss how direct deposits work with a TD Canada Trust account, we recommend reaching out to our friends on the Canadian TD Helps Team. You are able to do so here: https://go.td.com/1QBOF4U. Once you submit a question to our friends to the Canadian Team, we're sure they'll be glad to help.
You are also able to reach out to a Representative at TD Canada Trust directly for help. To take a look at their contact options please visit here: https://go.td.com/1woOVay.
We hope this information clears some things up, Dan. Enjoy your day!
Megan K, Mount Laurel
July 24, 2017 11:51:06 AM