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December 8, 2014 12:04:25 PM
1 person recommended this |
In reply to Guy, Gardner
Hello, Guy and thank you for reaching to us with your concerns. We'll be glad to respond.
Although we do not have any updates for you regarding EMV (Europay MasterCard and VISA) chip cards at this time, we will continue to assess our customers' needs. We are committed to providing financial solutions that meet those needs as they arise. We encourage you to stay tuned for updates, and you're welcome to check in at www.tdbank.com to do so.
As it sounds like you are inquiring about EMV technology primarily because you'll be traveling to Europe, please note that approximately 97% of international merchants at this time will accept magstripe-only cards. However, it’s good to have an alternate form of payment (i.e. cash) if your magstripe-only card is not accepted.
If you will be traveling, for the most effective use of your card we recommend contacting us prior to your trip to provide your travel dates and destinations. If you plan to travel while away using subways, buses, through toll booths, etc. try to purchase your tickets in advance. We also suggest bringing local currency just in case it is needed. And if your card is not accepted and you do not have local currency, we advise that you find an attendant who can help direct you toward an acceptable payment method. Please also see http://bit.ly/1ltwDDc for some of our International Travel Tips.
Additionally, we appreciate your attention to your account security and understand that you may also like to have access to a chip-and-pin card for this reason. TD Bank offers customers multiple layers of security protection against fraud, and has tools in place to monitor for suspicious activity. We monitor cards for unusual activity 24 hours a day/seven days a week and will reach out to you if fraud is suspected. For additional safety, we encourage you to visit http://bit.ly/1npPddy for tips to protect your accounts.
If you have any questions, you're always welcome to see us at any TD Bank Store, or connect with us 24/7 at 888-751-9000. Our Store locations nearest you can be found at http://bit.ly/TDStores.
Thanks again for your visit, Guy and let us know about any other questions. Take care.
Kristen P, Mount Laurel
December 8, 2014 12:12:48 PM