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Apple Pay came out and as a heavy iPhone (and all around Apple and technology) user, I was really looking forward to this, but TD Bank cards do not work. I love TD Bank, and their locations are pristine, but I'm already frustrated not having any near my college or where I plan to live after, and now the lack of Apple Pay support, is not convincing me to stay.
Does anyone know if and when TD Bank will support Apple Pay?
Ryan, Mount Laurel
October 22, 2014 11:39:18 AM
63 people recommended this |
In reply to Ryan, Mount Laurel
Thanks for visiting us at TD Helps with your question, Ryan.
We understand that it's important to have your technology and banking up to the same standard and that is very important to us as well. We are working attentively with our partners to evaluate the Apple Pay service for our Customers. TD Bank makes it a practice to assess new mobile functionality from a wide variety of companies, including Apple Corporation.
We’re committed to being available when you need us. In addition to our Store locations, we also offer fully featured online and mobile banking services; live telephone support available 24 hours/day, 7 days/week, 365 days/year.
As always, TD is dedicated to enabling customers to bank whenever, wherever and however they want and we encourage you to stay tuned for updates about Apple Pay.
If you have any other banking questions, don't hesitate to ask. Have a great day.
Elizabeth D, Mount Laurel
October 22, 2014 11:41:20 AM
4 people recommended this
Hi Ryan, we have good news to share! TD has entered into an agreement with Apple which will ensure Customers will be able to enjoy this new technology ASAP. We appreciate your patience and ask that you continue to stay tuned for updates.
Colleen B, Mount Laurel
November 11, 2014 06:19:54 PM
5 people recommended this
In reply to Colleen, Mount Laurel
How long will we be waiting for Apple pay ? Will our current cards work ?
Nicholas, mlica hill
November 28, 2014 08:15:03 AM
3 people recommended this
In reply to Nicholas, mlica hill
Hey Nicholas, thank you for allowing us assist you here on TD Helps!
Although we don't have the releasing date to share at this moment, we'll be sure to keep you all posted once the info is available. You'll be able to use your current TD cards for Apple Pay once the service is available.
Let us know if you have any other questions. We hope you have a nice weekend!
LiShu R, Mount Laurel
November 28, 2014 08:16:24 AM
1 person recommended this
In reply to LiShu, Mount Laurel
Hi folks, being that there hasn't been a post here in over a month, I wanted to check and see if there were any new developments or an ETA on when TD Bank will be compatible with apple pay.
December 18, 2014 04:41:10 PM
Thanks for checking in, AJ. We have great news to share with you!
TD Customers can now enjoy all the benefits of using their TD Bank VISA Debit or Credit Card via Apple Pay on any eligible Apple Device.
For help registering your TD Bank VISA Debit Card for Apple Pay, please reach out to a Banking Specialist at 888-937-0005. Or, if you currently have a TD Credit Card with us, please connect with us at 866-606-7470 for registration.
If you have any additional questions, please feel free to contact us 24/7 at 888-751-9000 or stop by any of the TD Store locations in your area. To find our TD Store locations near you, please visit: http://bit.ly/TDStores.
Thanks again for keeping in touch, AJ! Hope this helps and have a great one.
Kristen P, Mount Laurel
December 18, 2014 04:46:19 PM
In reply to Kristen, Mount Laurel
If I am a resident of Canada with a Cross-Border TD Bank VISA Debit Card and Account, how can I set-up my iPhone for Apple Pay?
December 31, 2014 06:46:01 PM
In reply to Alan, Toronto
Thanks for stopping by TD Helps with your question today, Alan. We'd be happy to give you more information about your account.
Since you are writing to us from Toronto and you mentioned you are a Cross-Border customer, we recommend checking out this response from our friends up north. Our friend, Violetta, answered a similar question: http://bit.ly/1K2mtmZ. If you have any other question related to TD Canada Trust, you may also ask them there.
If you are speaking of your U.S. TD Bank account, we recommend that you contact us 24/7 at 888-751-9000 to discuss this further.
We hope this helps, Alan and feel free to reach out to us with any other questions that you may have.
Luis C, Mount Laurel
December 31, 2014 06:49:19 PM
In reply to Luis, Mount Laurel
My card still don't work, please tell me how to make this card work with Apple pay
Joe, Turnersville nj
January 7, 2015 08:08:20 PM
In reply to Joe, Turnersville nj
Good day and thanks for joining the conversation, Joe. We're sorry for any difficulties that you are experiencing and we'll be glad to assist.
To help trouble shoot this issue, we recommend contacting us 24/7 at 1-888-937-0005 at your earliest convenience if this is regarding your TD debit card. Or, if you currently have a TD Credit Card with us, please call us on 866-606-7470. We're available 24/7 for assistance. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Last but not least, we also recommend taking a look at Apple Pay FAQ; which is located on their website for additional assistance and information.
We hope this guides you in the right direction and have a good one, Joe!
Katherine G, Mount Laurel
January 7, 2015 08:12:11 PM
Now that Apple Pay is available in Canada through American Express and Apple Pay at TD Canada had been teased on your website, can we get an update on when Apple Pay will be available to TD Canada customers?
Ayanda, Kingston, Ontario
November 21, 2015 01:18:18 PM
2 people recommended this
In reply to Ayanda, Kingston, Ontario
Thank you for dropping by, Ayanda.
As you wanted to connect with TD Canada Trust; however, you have reached the TD Bank in the United States. We recommend resubmitting your inquiry on our affiliate, TD Canada Trust's TD Helps page here: http://bit.ly/1Ymzfmu and they'll be happy to respond.
Thanks again for stopping by, Ayanda. Have a great weekend!
LiShu R, Mount Laurel
November 21, 2015 01:18:40 PM
I have a TD connect prepaid card, will I be able to connect it to use Apple Pay as well ?
December 13, 2017 10:13:01 AM
In reply to Erick, Bronx
Thanks for joining in on the conversation today, Erick.
We have great news!
Our TD Connect Reloadable Prepaid Card is now able to be linked with your digital wallet, including Apple Pay!
If you'd like to learn more about the great features that come with the TD Connect Card, you're more than welcome to check out the link here: https://go.td.com/1Ez2OWI. We have also provided a link here: https://go.td.com/2CcGZm8 with more information on loading your eligible TD Bank Visa Card to Apple Pay, Android Pay, Samsung Pay, or even your Microsoft Wallet!
When you're ready to add your TD Connect Card to your wallet, you may use the second link provided above, or you may also connect with us directly, and we'll be happy to help. You may simply dial 1-888-568-7130 to be connected with a TD Connect Card Specialists directly, 24/7, or you may also visit your nearest TD Store location, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope you found this information helpful, Erick, and we thank you again for joining us on TD Helps!
Take care, and have an amazing and safe holiday.
Brittany M, Mount Laurel
December 13, 2017 10:13:17 AM