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June 19, 2017 02:53:06 PM
In reply to Julie, Phoenix
Welcome to TD Helps, Julie. We'd be glad to help you negotiate a check.
If you're a TD Customer, we apologize as we do not have TD Stores available in Arizona in order to cash a check. We'll be sure to pass your feedback along in regard to Store availability!
You are able to make deposits while outside of our footprint by using Mobile Deposit or Bank by Mail.
In order to use Mobile Deposit, you'd first need to be enrolled in Online Banking. If you haven't done so already, you can sign up here: https://go.td.com/1lU2qfY. You'll need to have your account number, ATM/debit card, Social Security Number and email address handy. Once signed up, you can download the App and sign in using the same user name/password. To learn more about Mobile Banking and download the App please visit here: https://go.td.com/2gkUc4O.
To make a Mobile Deposit, please follow the steps below:
1. From the Main Menu of the TD Bank Mobile Banking app, select Mobile Deposit, then Deposit a Check
2. Enter the amount of the check
3. Take a photo of the check using your mobile device
4. Select your account
5. Review and submit your deposit You may wish to note the date on the front of the check and include the word “Deposited”, for your records.
Additionally, you may want to keep this for 14 days to ensure it has cleared your account. You are then welcome to destroy the check.
To mail in a deposit using Bank by mail, all you'd need to do is mail your deposit to the address below:
TD Bank, N.A. ME2-001-033 P.O. Box Number 1190 Lewiston, Maine 04243
When mailing a deposit, please keep the following in mind:
- Cash should not be sent through the mail
- Payee of the check and name on deposit ticket should be the same
- Checks should be endorsed (and restricted "for deposit only")
- Multiple checks should be listed and a total of the deposit listed
- Enclose the deposit ticket, not the carbon copy
- If using a blank deposit ticket, please write the account number clearly
- Do not staple transactions
We recommend reviewing our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you're not a TD Customer and have a TD Bank check, we recommend conferring with your financial institution to determine if they're able to negotiate the check mentioned.
We hope this information helps, Julie. Have a great day!
Megan K, Mount Laurel
June 19, 2017 02:53:20 PM