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I newly opened a TD checking convenience account online. But I don't see any login information that I can login online banking. Can you help?
August 21, 2016 08:26:57 AM
In reply to Hao, Selden
Welcome to the TD Helps Community, Hao. We'll be sure to provide you with some information on how to retrieve your online banking credentials.
If you're unable to log in to your online account, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you recover your user name.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at TD Stores near you please visit https://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and because of this we do not have access to your account/personal information.
We hope this information is helpful, Hao. Take care!
Alara B, Mount Laurel
August 21, 2016 08:30:41 AM