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I have received a call from collections regarding an account that was over-drawn in 2008. I have not received any information stating I owed this bank money (formally know as Carolina First) since the day It was overdrawn up until now. I would like to know who can provide me this information showing where the bank has tried to contact me along with a statement showing how much I owe from the initial overdraft. I do not live anywhere near a TD Bank location. How can I get this information sent to me?
November 22, 2014 05:40:27 PM
2 people recommended this |
In reply to Caitlin, Norfolk
Good afternoon and welcome to TD Helps, Caitlin.
To obtain additional information on a charged off account, you may contact our Recovery Department directly. They may be reached Monday through Friday 8 am-9 pm and Saturday 8 am-5 pm at 800-742-2651.
Additionally, if you currently have other active account(s) with TD Bank, you may feel free to contact us 24/7 at 888-751-9000 and we may be able to assist you further with your statement copy request for a closed account upon proper account verification.
Let us know if you have any other questions. We hope you have a nice weekend!
Justin B, Mount Laurel
November 22, 2014 06:13:12 PM