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I was trying to set up an account to "Send Money" and when reviewing the account info that popped up, I noticed that the phone number shown was from a job I left 7 years ago. Where in the system can this be updated?
December 7, 2017 07:55:10 AM
Saving & Managing Your Money
In reply to Debra, Westbrook
Thanks for stopping by, Debra!
We'll sure to provide information on how to update your contact information for Send Money.
We'd like to inform you that the Settings feature is accessible by selecting the Send Money tab. In the top right hand of the Send Money boxes you will notice a gear icon with the title 'settings' listed beneath. By selecting this icon you are able to view/edit your information associated with your profile.
If any other information on your account is out of date, you are able to select the Customer Service tab to access the link entitled "Change Address, Phone, Email Address." Once your change is submitted you will receive a confirmation within 2-3 business days that your update has been made.
You are also able to call us 24/7 at 888-751-9000 or visit any TD Store to update your information. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If you continue to have trouble with Send Money, feel free to reach out to our Tech Support Specialists 24/7 at 800-493-7562.
We hope this helps, Debra.
Have a wonderful weekend!
Alara B, Mount Laurel
December 7, 2017 07:55:48 AM