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December 13, 2014 06:41:09 AM
In reply to Lisa, Mahwah
Hey, Lisa! Thanks for stopping by TD Helps.
We are happy to let you know that you can use your TD Visa Debit card at any locations that accept VISA across the globe! While you are away, you can make ATM withdrawals from any machine that displays the VISA or PLUS logo. We would recommend finding a local bank in Barcelona with either of these logos for any withdrawals you might need.
We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your debit card out of the country. If you're unable to find an ATM that is compatible with the TD Bank Debit Card for any reason, it may also be used to obtain a VISA Cash Advance at a nearby bank.
To make sure you do not experience any acceptance issues while away, we recommend placing a travel notification on your account before you leave for your trip. You can do so anytime by calling our 24/7 Customer Service line at 888-751-9000. If you're already in Barcelona, you may contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
If you are enrolled in Online Banking, you can also submit your travel notification via Secured Message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) for your trip. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and email address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place a travel notification, it makes us aware of foreign transactions on your account and helps us monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
Enjoy your time in Barcelona, Lisa and let us know if we can help you during your trip. Have a great one!
LiShu R, Mount Laurel
December 13, 2014 06:42:02 AM