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September 16, 2014 06:54:44 PM
In reply to Victoria, Princeton
Thanks for sending your question to TD Helps, Victoria! We are happy to help with instructions on how to sign up for paperless statements.
To enroll for paperless statements, you must be enrolled in Online Banking. Signing up for TD Bank Online is quick and easy – allowing you to view your accounts in just three simple steps! You will need to have your account number, ATM/VISA Debit card, Social Security number and email address to complete the enrollment process. Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose Personal from the drop down box. Then, you'll have to accept the Online Banking Agreement. Next, we'll ask you to enter in your personal information that we mentioned previously and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
Once you’ve successfully logged in, please follow the steps below to enroll in paperless statements:
-Please click on the “Customer Service” tab
-Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page).
-Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct.
-You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements”. Once you have opened and reviewed the two documents needed, please check mark the two boxes and select “Save Changes”.
If you are having difficulties enrolling in Online Banking or paperless statements, you can call our Digital Banking Specialists at 800-493-7562. After account verification, our Digital Banking Specialists, who are available 24/7, would be happy to walk you through this. You could also stop by your local TD Store for assistance. For hours and locations near you, please take a look here: http://bit.ly/TDStores.
We hope the information provided helps and let us know if you have any further questions. Have a great one, Victoria!
Cameron P, Mount Laurel
September 16, 2014 06:56:22 PM