Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Where do I go to change my statements to paperless.?
Frantz, Coral springs FL
September 20, 2014 07:23:08 AM
In reply to Frantz, Coral springs FL
Thank you for writing to us at TD Helps, Frantz. We appreciate your interest in paperless statements and would be happy to help you find this option.
Online statements are safer, faster and greener than paper statements and we are happy to provide the steps on how to set this up! You must first log onto your TD Online Banking, if you have not enrolled, that is okay! You can enroll for free here: http://bit.ly/1lU2qfY.
You'll need your account number, Social Security number and your ATM/debit card number. If you run into any problems while enrolling or if you do not have your ATM card handy, please contact us at 1-800-493-7562 to speak with a Digital Banking Specialist, available 24/7. After account verification, our Specialists would be happy to assist! You may also visit your local TD Store for help with the enrollment process. You can stop by the Store you opened the account at or for a list of TD Stores near you, check out: http://bit.ly/TDStores. After you have enrolled in Online Banking, you can view your account and change your statement settings right away.
To enroll for paperless statements, please follow these steps below:
- Please click on the “Customer Service” tab
-Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page).
-Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct.
-You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements." Once you have opened and reviewed the two documents needed, please check mark the two boxes and select “Save Changes."
When your statements become available for viewing, you will now receive an email notification to the email address you previously selected. To view a copy of your statements, please select the "Statements" tab under "Account History."
Again, if you need further assistance, please do not hesitate to contact our Digital Banking Specialists our visit us at your nearby TD Store.
We hope this information has helped you, Frantz. Let us know if you have any other questions and enjoy your weekend!
Megan K, Mount Laurel
September 20, 2014 07:25:26 AM